Real Estate Partnership Marketplace — Pairdex LLC
Welcome to Pairdex. These Terms of Service ("Terms") govern your access to and use of the Pairdex website, mobile applications, and related services (collectively, the "Platform"), operated by Pairdex LLC ("Pairdex," "we," "us," or "our"), an Indiana limited liability company.
By accessing, browsing, registering for, or using the Platform in any way, you ("User," "you," or "your") agree to be legally bound by these Terms, our Privacy Policy, and any additional policies referenced herein. If you do not agree to these Terms in full, you must not access or use the Platform.
These Terms constitute a binding legal agreement between you and Pairdex LLC. If you are using the Platform on behalf of a business entity (such as an LLC, corporation, partnership, or trust), you represent that you have the authority to bind that entity, and "you" shall refer to that entity.
To use the Platform, you must:
Pairdex reserves the right to modify these Terms at any time. We will provide notice of material changes by email and by posting an updated version with a new Effective Date. Your continued use of the Platform after such notice constitutes acceptance of the revised Terms. If you do not agree to any modification, your sole remedy is to stop using the Platform and request account deletion.
By using the Platform, you expressly acknowledge and agree that:
To list assets, capital, or business intentions on the Platform, you must create a User account and select one or more of the following User roles:
You are solely responsible for safeguarding your login credentials and for all activity that occurs under your account. You must notify Pairdex immediately of any unauthorized access. Pairdex is not liable for losses arising from your failure to secure your credentials.
Before a listing becomes visible to other Users, Pairdex may, at its sole discretion, conduct a verification review. Verification may include some or all of the following:
A verification badge confirms only that we reviewed the documents available to us at the time of review. It does not guarantee identity, ongoing financial capacity, or future performance. Counterparties must conduct their own due diligence.
Pairdex reserves the right, in its sole discretion and without prior notice, to refuse verification, suspend a listing, or terminate an account if we believe a User has:
You are solely responsible for the accuracy, completeness, and lawfulness of every listing, profile, statement, and document you submit to the Platform. You represent and warrant that:
The Platform uses an algorithmic and/or manual matching process to suggest potentially compatible counterparties. Compatibility scores are based on stated preferences and are informational suggestions only. A match does not constitute an endorsement, recommendation, or guarantee of suitability by Pairdex.
When two or three Users mutually agree to explore a partnership, Pairdex may open a private Deal Room to facilitate communication, document exchange, and template completion. Deal Rooms are tools, not legally binding negotiation environments. Communications and documents shared in a Deal Room are governed by the Mutual Non-Disclosure Agreement that Users are required to sign before substantive disclosures.
You acknowledge that Pairdex may, but is not obligated to, monitor Deal Room activity for the purpose of policy enforcement, fraud prevention, and platform integrity. Pairdex does not record or transcribe video calls, voice calls, or off-Platform communications among Users.
Once Pairdex has introduced you to a counterparty, you may not, for a period of twenty-four (24) months following the introduction, knowingly transact with that counterparty outside the Platform in a manner intended to avoid Pairdex commissions or fees. Off-platform circumvention is a material breach of these Terms and may result in account termination, recovery of unpaid Commissions, and reasonable attorneys' fees.
Pairdex offers tiered subscription plans (e.g., Free, Pro, Premium) with pricing and features as described on the Platform. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). By subscribing, you authorize Pairdex and its payment processor (currently Stripe) to charge your designated payment method on each renewal date until you cancel.
Pairdex charges a deal facilitation fee ("Commission") when a Joint Venture Agreement, Letter of Intent, or equivalent binding partnership document is executed by Users introduced through the Platform. Commission rates are disclosed at the time of subscription and on the Platform's pricing page, and are typically calculated as a percentage of the total capital contribution to the deal.
The Commission obligation is shared between participating Users as agreed at the time of deal formation, and is invoiced at the moment of executed agreement. Failure to pay an invoiced Commission within thirty (30) days entitles Pairdex to suspend the User's account, refer the matter to collections, and seek recovery in court, including attorneys' fees and costs.
Optional services such as Fast-Track Verification, Attorney-Reviewed JV Agreement preparation, Featured Placement, 3-Party Deal Facilitation, and Market Reports are billed at the prices listed on the Platform at the time of purchase. These services are non-refundable once delivery has commenced, except as required by applicable consumer protection law.
All fees are non-refundable except in the following limited circumstances:
All fees are stated exclusive of applicable taxes. You are responsible for all sales taxes, use taxes, value-added taxes, and other taxes imposed on the services, except for taxes on Pairdex's net income.
Pairdex does not hold, escrow, or have any access to capital contributions, purchase prices, deposits, rent, profit distributions, or any other funds related to a deal among Users. All such funds must move through licensed banks, attorneys, title companies, or escrow agents engaged directly by the Users.
You agree not to use the Platform to:
Pairdex maintains a zero-tolerance policy for discriminatory listings, communications, or matching preferences. Any User found to be using the Platform in a manner that violates the Fair Housing Act or any state or local fair-housing or anti-discrimination law will be immediately suspended pending investigation, and may be reported to the appropriate enforcement authority.
The Platform, including its software, design, logos (including the Pairdex name and bowtie mark), trademarks, written content, templates, matching algorithms, and all underlying technology, is owned by Pairdex LLC or its licensors and is protected by U.S. and international intellectual property laws. Subject to your compliance with these Terms, Pairdex grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose.
You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works of any portion of the Platform without our prior written consent.
You retain ownership of all content you submit to the Platform ("User Content"), including listings, photographs, documents, business plans, and communications. By submitting User Content, you grant Pairdex a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, modify (for formatting purposes only), display, and distribute the User Content for the purpose of operating, marketing, and improving the Platform.
You represent and warrant that you own or have all necessary rights to your User Content and that your User Content does not infringe the rights of any third party. You agree to indemnify Pairdex against any claim arising from your User Content.
Legal templates, intake forms, deal closing packets, and other informational materials provided through the Platform are licensed for your personal or business use in connection with deals facilitated through the Platform. You may not redistribute, resell, or repackage these materials. They are templates only and must be reviewed and customized by a licensed attorney before use in any actual transaction.
If you provide Pairdex with feedback, suggestions, or ideas, you grant Pairdex a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation.
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains:
Documents uploaded to the Platform — including deeds, bank statements, business plans, and identity documents — are stored using industry-standard encryption (TLS in transit, AES-256 at rest) on secure cloud infrastructure. Access is limited to authorized Pairdex personnel for verification purposes and to the User who uploaded the document. Documents are never shared with another User without that User's explicit consent and an executed Mutual Non-Disclosure Agreement.
Pairdex retains User data for the duration of your account and for a reasonable period thereafter (typically seven years) to comply with legal, tax, and audit obligations. You may request deletion of your account and personal data at any time, subject to retention obligations imposed by law.
The Platform integrates with third-party services including, but not limited to, Stripe (payments), DocuSign (e-signatures), Google Workspace (email and storage), and Auth0 (identity). Your use of those services is governed by their respective terms and privacy policies, which we encourage you to review.
Pairdex makes no representation or warranty regarding the identity, character, solvency, creditworthiness, business judgment, or future performance of any User. You acknowledge that you bear sole responsibility for evaluating each counterparty and each deal.
Real estate investing and joint ventures involve substantial risk, including risk of total loss of capital. Past performance is not indicative of future results. Pairdex does not promise that any User will earn a return, recover invested capital, or successfully exit a deal.
You agree to indemnify, defend, and hold harmless Pairdex LLC, its members, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or third-party right; (e) any deal, agreement, or dispute between you and another User.
These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict-of-laws principles.
Before initiating any formal proceeding, you agree to first contact Pairdex at the email address provided below and attempt in good faith to resolve any dispute informally for a period of at least sixty (60) days.
If informal resolution fails, you and Pairdex agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Indianapolis, Indiana, and judgment on any award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may bring an action in small claims court or seek injunctive or equitable relief in court for matters relating to intellectual property, unauthorized access, or breaches of confidentiality.
Pairdex is not a party to any deal, agreement, or dispute among Users. If two or more Users have a dispute, they must resolve it directly or through a process specified in their own agreement (e.g., the Joint Venture Agreement). Pairdex may, at its sole discretion and without obligation, provide records of Platform-based communications upon valid legal request.
You may terminate your account at any time by following the instructions on the Platform. Pairdex may suspend or terminate your account at any time, with or without cause, with or without notice, and without liability.
Upon termination:
By clicking "I Agree," registering an account, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
